Privacy Policy

1. Information We Collect
When you submit a form on our website, we collect your name, email address, and any information you include in your message.

2. Purpose of Collection
We collect this information solely for the purpose of responding to your enquiry, providing requested information or services, and maintaining basic business records.

3. Use and Disclosure
We will not sell, rent, or disclose your personal information to any third parties except:

• when required by law, or

• where necessary to provide our services (for example, via secure email or CRM systems).

4. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Information is stored securely in password-protected systems and accessible only by authorised personnel.

5. Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us at:
📧 loumitchellpro@gmail.com

6. Contact and Complaints
If you have any questions or concerns about how we handle your information, please contact:
Lou Mitchell Professional Services based in Regional Victoria
Email: loumitchellpro@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.